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I've been having this issue since version 8.1. Whenever I try to print the design as PDF using Adobe PDF, the cabinets underneath the countertop doesn't show.
It works fine if I chose save as Image but that saves as a .png file and I can't save the 2D design along with the elevations as a single PDF file.
Anyway to fix this issue besides deleting the countertop when print as PDF?
I'm on V11.9 and I don't get this issue. It may be worth trying a different PDF program - I find the free PrimoPDF to be very good.
Tried PrimoPDF, still same issue.
I think your setting has been changed. Try to reset your 2020.
Thanks, but this was done on a new install. We are currently on 18.104.22.168 but I know we've had this problem since 8.1
I'm currently downloading 11.9.0 to see if it solves the problem.
It looks like 2020 removed a lot of the misc items from the user catalog to be on the Cloud in 11.8. We have over 15+ licenses that are still using the USB dongle and when I upgraded my to 11.8, I lost access to a lot of the misc items.
Are you uninstalling old one and installing new one or simply overweighting? I am pretty sure your print setting is messed up somehow and looks like all of you have same setting. You can either reset it or use different PDF software. There are lots of free software these days. If nothing works, talk to 2020 but I am afraid they will just say uninstall and install it again.
fresh install of windows 10. yea, their support is useless.
This may seem a bit obvious I suppose, but are you sure that you don't have the countertop Display Settings set to "Fill" with a certain color (such as blue from looks of the graphics above)
Why not set the "Fill" setting to "Transparent"?
Default setting for the fill setting for countertop is already set to transparent.
Maybe you guys can post a screenshot of your "print as pdf" design?