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A site for users of 20-20 Kitchen Design Software.

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2020 Catalogs not showing up in Design program   General

Started Oct-2 by Mbyfield; 90 views.
Mbyfield

From: Mbyfield

Oct-2

I currently have a situation where none of the catalogs I have installed are showing up in my 2020 software. It shows all the catalog to be deleted but not in the drag and drop box to use. Has anyone had this problem or know how I can fix this?

2KevR

From: 2KevR

Oct-2

I can think of 2 reasons....

1) if you renamed the catalog, perhaps the name change didn't take...browse to the Common folder and find your catalog. Ensure the files within also have the new file name and not the old name.

2) This is often the case with licenses that are restricted, like student versions, or Design Essentials.  If you paid for the full version, then you'll need to contact 2020 to have the key unlocked...or to have the catalog MDV enabled to work on those keys.

Good luck,

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