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2020 v.11.8 error   Troubleshooting

Started Feb-8 by Guy (guyhart); 136 views.
Guy (guyhart)

From: Guy (guyhart)

Feb-8

Just started my day with a new 2020 error message.

Window says, "A required privilege is not held by the client"

Next Window "No stylesheet was loaded"

Next Window "Quote Options"   is blank

The design aspect  works fine, but when I click on any of the Reports I get this error

Has anyone experienced this?

I have done diagnostics to no avail.

2020 recognizes my dongle...

Of course it's Saturday AM and i have client due in today... (blood pressure building)

2KevR

From: 2KevR

Feb-8

My first thought would be a full system shut down and restart.  

My second thought if it's still an issue would be Maintenance Tools and Registry reset.

My next thought would be a quick reinstall of 11.8 if you still have the download file.

Hopefully the firstb2 idea work.

Good luck

In reply toRe: msg 2
Guy (guyhart)

From: Guy (guyhart)

Feb-8

It just got weirder...

My laptop has a window that tells me, "you don't have permission to Shut Down this computer."

My next step may be unplugging and removing battery...

No sign of malware...

Thanks for the reply

Kamel42

From: Kamel42

Feb-9

Bonjour,

Je vous conseil d'essayer la solution suivante, cela ne vous coûteras absolument rien et c'est sans risque, télécharger combofix

https://www.01net.com/telecharger/windows/Securite/antivirus-antitrojan/fiches/109227.html

l’exécuter, ceci va nettoyer votre machine probablement atteinte de Malware ou de spyware... 

Bon courage.

Guy (guyhart)

From: Guy (guyhart)

Feb-10

Merci, mais apparemment notre service informatique a mis à jour notre logiciel Windows et ne nous l'a pas dit. Nous avons besoin du correctif pour la mise à niveau de Windows 10.
En attendant que mon service informatique corrige cela.

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