“You deserve medals”: Marriott guest praises the chain’s generosity during Hurricane Irma
As the Caribbean recovers from Hurricane Irma and prepares for Hurricane Jose, travel companies are pulling out all the stops to support affected communities in the U.S. Virgin Islands.
The Marriott group, which has 12 hotels in the Caribbean, allegedly helped guests evacuate Frenchman’s Reef & Morning Star Marriott Beach Resort in St. Thomas after Hurricane Irma hit last week. On Sunday, Instagram user @yinzergirl posted this heartfelt thank you to the Marriott team for taking care of her and other hurricane victims in St. Thomas. The photo shows a letter from Tim Sheldon, president of Caribbean and Latin America for Marriott International.
“This morning when I was taking a shower, a wave of appreciation overcame me and I shed a couple tears of happiness and was completely humbled,” she wrote in the Instagram caption, explaining that the staff kept her “safe and informed, providing meals and water for us and also those who weren’t as prepared as we were.” She noted that the hotel served as a shelter for many on St. Thomas who had lost homes.
Plus, she was floored by the staffers’ commitment to hospitality: