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Forum membership error    Basic Help for Hosts

Started Sep-5 by pixiedee1; 134 views.
pixiedee1

From: pixiedee1

Sep-5

My computer broke over a month ago and I just got a new one and logged in with what I thought was my login by it's wrong can you help me move my pays membership to deedesigns9??? I can't get into my forums! Thank you Deana 

gunter

From: gunter

Sep-5

I see deedesigns9 logging in late last night, are you all set now?

  • Edited September 5, 2017 8:51 am  by  gunter
In reply toRe: msg 2
pixiedee1

From: pixiedee1

Sep-5

I'm not can you move this paid membership to the deedesigns9 that renews 9/24?  Or cancel and refund since I do not want two memberships?  Thank you deana.   

Yes I logged in once I figured it out just the paid memberships an issue!  I'm sorry I freaked out thinking I logged in properly and that my forums would be messed up!????. Thank you????

  • Edited September 5, 2017 1:06 pm  by  pixiedee1
WaltHowe
Staff

From: WaltHowe

Sep-5

You had not paid for pixiedee1 yet, so there is no transfer needed. I turned off automatic renewal for pixiedee1, which will prevent you from being charged after a free month. Deedesigns9 is still active and set to renew later in September.

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