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Forum membership error    Basic Help for Hosts

Started Sep-5 by pixiedee1; 371 views.
pixiedee1

From: pixiedee1

Oct-4

Walt can you please help as I've been charged 49.50 for this membership plus I got an nsf fee of 24 all though you had adjusted it for one free month.  Can you please help?  I've already paid for the other membership it renewed today!  ??  Actually the other membership charged on 9/25 but this one that you said you took care of charged me yesterday and it's on auto renewal which caused me to get a $24 nsf I just can't afford $75 coming out of my bank right now nor will I use this membership!  Please help!

  • Edited October 5, 2017 8:15 am  by  pixiedee1
WaltHowe
Staff

From: WaltHowe

Oct-5

My apologies. The cancellation did not take when I set it up. I should have double checked it. I did set up a full refund to take place tomorrow (Friday) morning back to your credit card.  I will double check it this time.

pixiedee1

From: pixiedee1

Oct-5

I appreciate that because it's charging me the 49.50 plus a 24 fee that I can't afford??   Thank you 

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