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Live Stories    Basic Help for Hosts

Started 10/9/17 by Ann (msana); 8086 views.
gunter

From: gunter

10/13/17

oops, sorry, that was supposed to be to Ann.

There is some problem in that specific forum.

It's in the Talk City category, I'll try one there later?

Thanks for checking Gunter

gunter

From: gunter

10/13/17

Tried Live Stories with new forums, images don't upload.

Bless you - I was just about to open a new one. That's truly the last thing I need lol I'll start a Live Story on an old one (that hadn't had them set up yet) and see if it's the same for those.

OK I cannot even upload images to an older forum just converted to Zeta and enabling the Live Story console for the first time

But it worked fine here

And it's recent because Ann has pictures in her gallery already yet I'm getting stopped at that point.

gunter

From: gunter

10/14/17

Tech figured out the problem with not being able to add images, but it's not yet fixed.  In the meantime, there is a workaround - first load a Header Background Image in Customization and Design. That activates the storage space for images and allows adding images for Live Stories.

sorry we ran into all these snags while you are opening a forum ...

gunter said:

In the meantime, there is a workaround - first load a Header Background Image in Customization and Design. That activates the storage space for images and allows adding images for Live Stories.

I'm not sure that will help Ann, she already had uploaded a header AND images to the Live Story Image Gallery, it seems to have 'broken' after that. Hopefully it is fixed soon :)

Editing to add - it looks like it is working in her forum? I see both Dan and her were able to add images to the Live Story (hurray)

Ann (msana)

From: Ann (msana)

10/16/17

I am unable to post a live story again. After the console reloads, there is no option to enter a new story. A permanent fix would be great!

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