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I have a chatter (iwantagrl) who says she can't get in our chatroom (BiFem Escape). I have checked her privileges--she is not banned or restricted in any way. Our privilege change logs say no one locked her out.
She says she can get into other chats, just not ours. Any thoughts on what to do?
Thanks as always,
Is there a limit on how many chatters can be in the room she is attempting to join?
can't get in our chatroom
What exactly happens, at which point doesn't it work. I do see rooms in that forum are set to allow only a few members.
oesn't it work. I do see rooms in that forum are set to allow only a few members.
She says she can't get into the main chat room. she hasn't tried the small rooms. I will see if I can find out exactly what happens when she tries.
Yes there is a limit, but it's set at 50, way higher than our room ever has.
Also see if she's switching to Zeta chat before entering the room.
Thank you, Gunter, as always, I appreciate your help.
Though there is no record of banning, try using the /unban membername command anyway.