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Chatter can't get in room   Chat

Started Oct-19 by MarissaWishing; 427 views.
MarissaWishing

From: MarissaWishing

Oct-19

Hi all, 

I have a chatter (iwantagrl) who says she can't get in our chatroom (BiFem Escape). I have checked her privileges--she is not banned or restricted in any way. Our privilege change logs say no one locked her out. 

She says she can get into other chats, just not ours. Any thoughts on what to do?

Thanks as always,

Marissa

Is there a limit on how many chatters can be in the room she is attempting to join?

gunter

From: gunter

Oct-19

MarissaWishing said:

can't get in our chatroom

What exactly happens, at which point doesn't it work. I do see rooms in that forum are set to allow only a few members. 

In reply toRe: msg 3
MarissaWishing

From: MarissaWishing

Oct-19

gunter said:

oesn't it work. I do see rooms in that forum are set to allow only a few members. 

She says she can't get into the main chat room. she hasn't tried the small rooms. I will see if I can find out exactly what happens when she tries.

Thanks, Marissa

MarissaWishing

From: MarissaWishing

Oct-19

Yes there is a limit, but it's set at 50, way higher than our room ever has.

Thanks,

Marissa

gunter

From: gunter

Oct-19

Also see if she's switching to Zeta chat before entering the room.

In reply toRe: msg 6
MarissaWishing

From: MarissaWishing

Oct-20

Thank you, Gunter, as always, I appreciate your help.

gunter

From: gunter

Oct-25

Though there is no record of banning, try using the /unban membername command anyway.

In reply toRe: msg 8
MarissaWishing

From: MarissaWishing

Oct-26

Thanks, I will try that. 

Marissa

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