Delphi Forums: Hosts Support

Hosted by DelphiForums|www.delphiforums.com/support

This is Delphi Forums' official support forum for Hosts. Ask questions, discuss problems, give feedback, and share tips about running a successful forum.

  • 57080
    MEMBERS
  • 227060
    MESSAGES
  • 0
    POSTS TODAY

Discussions

Delphi Dumps   Chat

Started Jan-17 by Kakes2; 3728 views.
Sassy (MrsSassy)

From: Sassy (MrsSassy)

Feb-16

sorry for my confusion as to what you wanted... There where several more dumps that evening all got the same message that I did but it was a very busy evening and I didn't have time to write them down... I will try to do a better job writing them all down and reporting them to you... Thanks a lot I do appreciate all your help with this issue...

Sassy

Sassy (MrsSassy)

From: Sassy (MrsSassy)

Feb-19

Room dumped at 6:28 same message Chat disconnected. (Code 1006). Retrying in 1 second never did reconnect me...

Chat disconnected. (Code 1006). Retrying in 1 second         time   7:06    Never tried to reconnect me

Chat disconnected. (Code 1006). Retrying in 1 second.       time    8:22   Never tried to reconnect me

Chat disconnected. (Code 1006). Retrying in 1 second.       time    9:00   Never tried to re-connect me into the room so I left and returned                                                                                                                                                                                                                                                     I will try to do a better Job of to get you more information about the Dumps if you need that or is this all that you need from me?

Sassy (MrsSassy)

From: Sassy (MrsSassy)

Feb-19

I was just wondering if you still need me to give you the times that we are getting dumped still? None of the members where reconnected after they where disconnected if that matters at all... Any word yet as to why this keeps happening to us?

Cstar1
Staff

From: Cstar1

Feb-20

No word yet, because we needed those dump times in order for engineering to investigate. 

Sassy (MrsSassy)

From: Sassy (MrsSassy)

Mar-3

Did you see my previous posts concerning the room being dumped in this thread Cstar? I have provided the times and dates when we where dumped from the chat room. I'm just wondering if there is any new news yet!

Thanks so much! Sassy

Cstar1
Staff

From: Cstar1

Mar-4

It's been investigated, and so far, engineering can't find anything. Additional monitoring code has been put into place, but if you can continue to provide exact times of room dumps, that would be helpful. 

Is it just one or two people inexplicably leaving the room, or does everyone in the room get dumped?

Showtalk
Staff

From: Showtalk

Mar-4

I have a big Oscar chat tonight.  I will tell the moderators to write down times and conditions if it happens there.

Sassy (MrsSassy)

From: Sassy (MrsSassy)

Mar-4

it varies Cstar... many times it is at least 3 people being removed at the same time all of them returned to chat as quickly as they could... a few times it has been just myself... Sometimes I could get right back in however when it said I was going to be reconnected that never happened to me nor anyone else... all of us had to get back into the chat room our own selves... we all use Firefox for the most part but a few use Google Chrome.. I will write down the times but I sure hope no one is dumped now...

Thanks so much for your help!

Sassy

Sassy (MrsSassy)

From: Sassy (MrsSassy)

Mar-10

Chat room dump time 6:38 or close to that time took me a few minutes to get here...

Sassy

Cstar1
Staff

From: Cstar1

Mar-13

Sassy, engineering checked this last instance, and they're not seeing any problem with the chat server at that time. They show you connected until about 20 minutes after the above time, when you disconnected from the chat server.

Since they can't see what you're seeing, you didn't say how many other people might have also lost their connections at the same time, and since there doesn't appear to be a server problem, it's been brought up as a possibility that your browser becomes unresponsive while you're in chat. 

Can you please try clearing your browser's cache, and completely rebooting your machine before you try to get into chat the next time? See if that improves your chat experience?

TOP