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I have lost many of my controls and the color theme of my forum changed on it's own. A pop up is stating that I need to go to Delphi Plus. Is this a new change that is forcing me to pay more?
I only have access to "pageview report" and "referring websites" in the Reports folder. And other Controls have a few accessible.
That indicates that your hosts' Plus membership has run out. Forum themes, as well as staff are a feature of Premium forums, which can only be owned by Plus members. You might want to check with the host and see if s/he is aware of the membership having expired.
Thank you for your prompt reply. I had a sneaking feeling my Wizard might be the problem. I have emailed him and hope the "mistake" will soon be remedied.
Our Wizard has updated his payment information. Does he have to re-authorize automatic payment?
I still have limited access to controls and other site functions.
Our Wizard is just like "the man behind the curtain." Figurehead. :-/
Asst. Mgr. (JEANNE2079) said:
Does he have to re-authorize automatic payment?
He needs to sign up again for Plus, yes. After the payment is processed (the next morning) he can turn it off again.