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Not in a Room error   Chat

Started 6/1/18 by queenlightning; 754 views.
queenlightning

From: queenlightning

6/1/18

When I try to go into bifemlounge using zeta on my phone or my computer i am getting the folling errror message. It started this morning. My chatters say that they can go into other rooms and it is fine but they can't get into my roomwithout getting that error. I can use my pirch and get in fine also. It shows the chatters in the room but they cannot talk or do anything.

gunter

From: gunter

6/1/18

I see your other rooms working. 

I'll check with tech. Easiest may be to delete the room in Controls and open a new one if you're having a planned chat?

In reply toRe: msg 2
queenlightning

From: queenlightning

6/1/18

no but chatters have been steadly comming in and leavinng this morning because they can't chat. Minxy is looking at it to see if she can figure it out if she can't I will just will have to do that and see if it works.

In reply toRe: msg 2
queenlightning

From: queenlightning

6/1/18

gunter I shut it down and reopened it we are still having the same issue.

In reply toRe: msg 4
queenlightning

From: queenlightning

6/1/18

Its working fine know again thank you for all your help.

In reply toRe: msg 5
queenlightning

From: queenlightning

6/1/18

Know its not we are getting a new error message and only our ops can get in using zeta not our chatters.

In reply toRe: msg 2
sweethearts4u71

From: sweethearts4u71

6/1/18

I am not having any luck is there any way you can have a look? It acts like someone clicked a button so that only ops can get into the room but I can not find the button. Thank you for all of your help

In reply toRe: msg 2
sweethearts4u71

From: sweethearts4u71

6/1/18

The problem has been fixed thank you Gunter.... 

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