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Live Stories    Basic Help for Hosts

Started Oct-9 by Ann (msana); 2099 views.
gunter

From: gunter

Oct-9

You can only delete after you save, is that what you are asking? 

Click on Save icon, then Post at the bottom. At that point you should get the Settings popup page.  If there is no popup, you may be using ad blockers.

If I understand right  - the problem with the URL is that you did not change the title of the new story. Each story should have a different title which becomes part of the URL.

In reply toRe: msg 4
Ann (msana)

From: Ann (msana)

Oct-9

1. There is no option to delete a live story. I wanted to delete mine since the url does not match the story title.

2. I am thinking there is a glitch since I don't see any option to creative another live story after I've saved one. Ill try another browser and see how it goes.

Thanks for the response.

This is so frustrating

gunter

From: gunter

Oct-9

Sorry this isn't working for you. I don't see where you first saved the story, then you can delete it. 

If you need more help with this it may be better to get a Mentor to take you through the steps.  Ask for personal contact here:
http://forums.delphiforums.com/Mentors1

(Saw your email to Service as well.)

  • Edited October 9, 2017 8:57 pm  by  gunter
Cstar1
Staff

From: Cstar1

Oct-10

Ann (msana) said:

I am thinking there is a glitch since I don't see any option to creative another live story after I've saved one. Ill try another browser and see how it goes.

When you save a story, wait a few seconds - the panel will disappear as it saves, then will reload with a blank story form. Fill out the new story information - title, description, activate the story, add hashtags or filtered words, and Submit. The new story will be created. 

Maybe you'll find this thread useful - I've written some instructions and included screen shots. http://forums.delphiforums.com/hosts/messages?msg=27289.1

In reply toRe: msg 7
Ann (msana)

From: Ann (msana)

Oct-10

1. Thank you for the reply but I still don't see a way to add a new story even after reviewing the instructions. I save the live the story, the console reloads but no options to start another story appear.

2. I don't see a way to delete a live story either.

In reply toRe: msg 6
Ann (msana)

From: Ann (msana)

Oct-10

Thank you for the referral :)

Cstar1
Staff

From: Cstar1

Oct-10

On the screenshot above, click "Post" to save and close your existing story. Then wait a few moments, and a new story template will load in its place. Fill out the form, click submit, and a new story will be ready to go. 

I can do more detailed screenshots and instructions for you in the morning when I create new stories.

I'll show you how to delete too.

Ann (msana)

From: Ann (msana)

Oct-11

Again, when I save the existing live story, no new story template loads in it's place. I don't get that option. When I save, this is what I get.

Cstar1
Staff

From: Cstar1

Oct-11

I'm not sure why you're seeing that screen. It's for connecting a Twitter account to your forum's Live Stories, so that Tweets can flow into the story. Had you ever done that? Once you do that, the right side of the console looks like this:

I see only 1 Live Story in your forum, and it has not been closed, it's still open. May I have your permission to close the story to see if I can spot anything wrong with the process?

Ann (msana)

From: Ann (msana)

Oct-11

No I have not done that.

I am beginning to think that there is a bug or glitch somewhere. I have been unable to get this resolved, which means I cannot run any live stories now.

"Save this stream as a new post"

"Post"

This is what I see after the fact.

Also I did apply for a mentor and am waiting to hear back

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