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I was just wondering if you still need me to give you the times that we are getting dumped still? None of the members where reconnected after they where disconnected if that matters at all... Any word yet as to why this keeps happening to us?
No word yet, because we needed those dump times in order for engineering to investigate.
Did you see my previous posts concerning the room being dumped in this thread Cstar? I have provided the times and dates when we where dumped from the chat room. I'm just wondering if there is any new news yet!
Thanks so much! Sassy
It's been investigated, and so far, engineering can't find anything. Additional monitoring code has been put into place, but if you can continue to provide exact times of room dumps, that would be helpful.
Is it just one or two people inexplicably leaving the room, or does everyone in the room get dumped?
I have a big Oscar chat tonight. I will tell the moderators to write down times and conditions if it happens there.
it varies Cstar... many times it is at least 3 people being removed at the same time all of them returned to chat as quickly as they could... a few times it has been just myself... Sometimes I could get right back in however when it said I was going to be reconnected that never happened to me nor anyone else... all of us had to get back into the chat room our own selves... we all use Firefox for the most part but a few use Google Chrome.. I will write down the times but I sure hope no one is dumped now...
Thanks so much for your help!
Chat room dump time 6:38 or close to that time took me a few minutes to get here...
Sassy, engineering checked this last instance, and they're not seeing any problem with the chat server at that time. They show you connected until about 20 minutes after the above time, when you disconnected from the chat server.
Since they can't see what you're seeing, you didn't say how many other people might have also lost their connections at the same time, and since there doesn't appear to be a server problem, it's been brought up as a possibility that your browser becomes unresponsive while you're in chat.
Can you please try clearing your browser's cache, and completely rebooting your machine before you try to get into chat the next time? See if that improves your chat experience?
will do... that time no one was dumped but me, as I found out after I had posted to you about getting dumped... Are there issues with using FireFox? That's the browser I use...thanks for everything that you do Cstar