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Logs/Transcripts in my room aren't being updated. I've verified that logs are set to on, and I have restarted the logs, but nothing is happening. Can you help?
Actually, I don't see any recent room transcript in the forum, though I do see them elsewhere. When is the last one you see?
The last one i see was:
|8:48:50 PM||MarissaWishing:||*LOG at 1/11/2018 8:48:50 PM*|
The problem is that it stopped updating a week later, and nothing has been added since. I just checked right now, and it does say: * #bi.fem.escape is being logged
Also, Zeta users are saying that they cannot see "Who's On" list, or sometimes only one name out of many. This does not change when users go to full screen. Also many users are getting dumped repeatedly.
I just got a report from one of my moderators who says the only name of the most recent person to enter the room shows up in the list, but only for a short time.
Here's a screenshot of what it looks like when I log in using Zeta, usually i access via mIRC.
I see that as well, seems to be only in your forum? I've let tech know.
We have more reports of Who's On not filling. Is anyone in the forum seeing the list you know of?
We're still not getting any logs. I checked the Transcripts page, and this is all that shows. There are Events, but no transcripts.
Available Event Transcripts
Event transcripts are retained for six weeks only.
|Event/Auditorium||1/13/2018 9:10:10 AM||Event||View|
|Event/Auditorium||1/14/2018 12:01:35 AM||Event||View|
|Event/Auditorium||1/15/2018 12:00:02 AM||Event||View|
|Event/Auditorium||1/16/2018 12:03:44 AM||Event||View|
|Event/Auditorium||1/17/2018 12:00:09 AM||Event||View
Tech has a fix in mind for the Who's On problem and is looking at the log issue. Sorry this is taking time.