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Is your forum on full moderation for new posters? That is the only way to prevent problem posters from having their posts showing up on the board.
Ok, I have no idea. The host has been ill and i have been filling. I will see if I can get the host in and see she can solve the problems.
The forum is not on full moderation. As Assistant you can do that if desired.
(I notice there are some really old messages waiting in moderation, perhaps due to word filtering, which can be deleted or released.)
If you do want to set the forum to full moderation:
Start in Controls, Forum Management, Forum Moderation, and mark 'All messages will be moderated'. Submit.
Then in Forum Management, Set Privileges, on the bottom press 'Grant Voice to All'. All your recent posters will have their messages go through as before.
Now ever so often - once a day or more if you have lots of new members coming in - open the Forum Moderation page to see if there are new messages waiting to be approved, or simply deleted without ever showing up in the forum itself. Use Grant Voice on new messages if you want the poster to have future messages go right through.
let us know how it goes ...