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they are STILL getting that message telling them they can not join us in the main chat room Gunter. I will ask them both to try yet again. Thanks
*Hearts That Hear* Mental Health Support Chat
Welcome Mr_Vegas21 You are not allowed to chat in this room is the message that both are getting as of 30 seconds ago
Still not working... just fyi
Have you tried unbanning /unban membername
No because the controls do not indicate that they are in fact still banned but I will try your suggestion now, I will let you know~
That did the trick so now please explain how someone with voice and not locked out of the Forum in the controls can still be banned in the chat room?
I have never had that happen to me in 18 years but I don't ban people from the chat room, remove them yes.
Thinking about it NOW that could be a nice feature to have. LOL
It was a new staff member that accidentally place the ban. All is good now a learning lesson for all involved.
Thank you for your wisdom!
I'm new(ish) to this so bear with me...
Which of these options did you choose?
I think the chat command Gunter gave you /unban membername is the only way to undo it. This is new?