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If they are having trouble connecting with mIRC and want to use their browser with Delphi's chat applet, tell then to either switch browsers or make sure they have fully closed out the tab they were using for mIRC and clear all recent history. (I'd go the other browser route as it's easiest) - I'm not sure if that will help, but it's worth a shot.
Have tried Firefox and Chrome both gives code 1000 once I get into Delphi and try going into room.
Can you see which server you are on.... https://forums.delphiforums.com/service/messages?msg=54891.14
<!-- Delphi Forums, Build 6950 They all say the same
Sorry - need the Web you are on
<!-- Delphi Forums, Build 6950 (Mon Nov 1 10:37:13 EDT 2021, x64), WEB104 H=DFAWS.WEB104 0 wait
<!-- Delphi Forums, Build 6950 (Mon Nov 1 10:37:13 EDT 2021, x64), WEB104 H=DFAWS.WEB104 0 wait, ClientIP=22.214.171.124, isSecure=True --> <html> <head> <title>Delphi Forums: Hosts Support</title>
OK so same server as me - oh whoopsie - you can edit out your IP address if you like.
@gunter - same server - so what the heck?
I've been on web 101, 102, 104 and can access chat no problems
Works for me with test account newly logging in as well.
waiting for tech ...