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I’ve been reading your posts about your game. Sorry you have had so much trouble, and so pleased you have things sorted.
I was wondering if you wanted another friend to help replenish your stocks.
Let me know, and I’ll send an invite.
Take care, Tracy
Thank you so much. But I believe I was very lucky. I got everything back in my game except for the the avatars I missed from the castle challenges these last four months. I would love to have you as a friend in the game. My game id is i2510197. It's so good to have my game back. I'm really grateful for this forum too. There is so much helpful information here and so many nice players that help each other.
Hi Boo, sorry to hear about losing your game. Am very glad you got it back!! I have sent you an invite if you would like another friend. My player name is Kate. Hope to see ya in the castle!
Thanks and I'll look for the invite. I really appreciate it.
Good luck in the castle
Hello. No, I never got my game back and they didn’t respond. What they did was give me a different ID # and to start over again. I lost everything!
djd8899 Donna Domingo
This is so IMPORTANT!
they did the same thing to me - but then I asked them to change over my old game to my new id#. I got everything back.
contact Big fish. Give them your old id# and your new id# & ask that they transfer old game to new id#.
they couldn’t before because they couldn’t get to old game b/c of the blanking out. Please try. Only took 24 hrs.
I got everything back automatically when they did an update. I missed out on the Castle Challenge avatars for winter event and the three different winter event achievements, penguins, reindeer fawns and gingerbread cookies. I'm going to contact them about this. I feel lucky to get what I got though. That was a long four months. I think if you contact them and are lucky enough to get a good representative they will restore all your inventory.
I wish you luck.
Yes I know. All I ever got was a new id# and the game started all over w/ nothing.
they didn’t even notify me. I just clicked in one day thinking if it blanked out again, I’d just delete the game completely.
but up came a completely new game starting from the beginning w/ nothing but a new id#.
I then contacted Big Fish and gave them my old Id# and my new Id# and they were then able to transfer my old game ( level 90 something) to my new Id#. So I then had all of everything from before but under a new id#.
Yeah I missed winter event too. But I did finally get all my previous inventory etc. just missed out on winter stuff. Honestly, I was just so excited to have my game PLUS there were several new levels (finally), I just wanted to play!
so glad you are playing again- wish you luck too!