I will try to send a extension of the ticket I have and try to explain what we tried to do to restore the game .  Begging for mercy.  Hoping to at least get another response other than the one he sent in July saying they were swamped.  It's frustrating because I can see the file.  It just won't transfer over.  When we try, it shows up as a new game with my old ID #.  Difi Diane

I wish I had better news for you.  Bob B with bigfish responded to my ticket.  He said he restored my game and gave me 500 diamonds.. I got the diamonds, but the game was at point zero.  Nothing was restored or transfered to the new game #.  I replied to ask for him to try again, but I don't know where I will stand now.  I'm afraid that my game is just lost forever. I'm playing on the laptop, but I'm so far behind compared to my original game.  Just frustrating to rebuild.  It'll just have to be a new challenge.

Hope all is well to my neighbor up north.  Difi  Diane

My geek friend wants to know if there is a phone # or could he respond to my emails?

I'm thinking about trying to creat a new ticket #.  Explaining that the old feed has become cumberson, confusing to follow and the issue was not resolved. If you think this will hurt the issue, let me know.  Diane