I also wrote the company and it took a few days but mine started to update, and welcome

Thank you for info, now i can enter in game (not in wifi, don't understand what is the problem)  but the transfer to a new device not work.... Waiting big fish answer to my mail, if not i will write to elephant games. 

 Btw i accepted all the requests of friendship  

I was stuck for a few weeks and Elephant finally reset me. Thanks for the gifts while I was out of commission. Nice surprise! So now that both of your IDs are on my friend list, should I be deleting the old one? 

If you need the room for events ,you may want to keep the old game. I will keep the rooms changed till the tablet fully die's. I am also getting rid of all inventory.

Lost everything! WTF, anyone know what happened

What do I do?

Hello, i'm reading only now...  What appends exactly? 

Hi there all

I too have had problems with the last update. My game doesn't save half the time. It drives me mad.  I am now playing by doing about 5 things, trying to save by going into my room, then coming out, and going back in again, hoping it has saved. . It's especially annoying with the puzzles.

However the reason for this note is to say sorry to anyone who is one of my android friends.  I send, but if the game hasn't saved, I don't think the gifts go.  I get gifts but if it doesn't save then those gifts disappear.  It's very frustrating.I haven't contacted Big Fish as I know there will be a new update soon.  I am playing less just to keep my blood pressure down with dealing with this problem.  Was going to stop playing until next update, but am coping with just playing a lot less.    Gardenbird

Sorry you are having so much trouble. I have you as a friend on my Juliana game. I have been getting and sending gifts to you. I made a note that you are having tech problems, so don't feel like you have to send anything before the update. Hope that will straighten things out for you.

I couldn't get it to load again so I went to my old tablet to see if it would download, well it did but I lost 25 levels along with pets, stamps missing and so forth, I think it must have something to do with the newer tablets and of course their update, hopefully it will load on new tablet soon. Good luck, very irritating tosay the least