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Don't feel bad - they lost your game, you did nothing wrong. Please pluck up some courage and ask them to restore them. If you had over 1000 of each ask for 1200. Ask for a generous amount of shards as you will have to spend some on the furniture you've lost and they will have to make up for the number you spent on Trina as that achievement progress has also been lost. Modesty is totally misplaced here!
Thanks for the heads up. I'll send an invite later.
Have fun stormin' the castle!
aka Mamarose1900 (forums)
aka Liza Rose (game)
thanks for the helpful advice Nona, I have asked for some help with airship and pet food so will wait for response, I think my PC was more to blame than them, Ive had it restored to factory settings and so far all is well, touch wood!! just sucks when you've spent a few years building up inventory, love to gift as well. Will get there again, thanks again
I lost my games and had to start with new id no.s when mylaptop died. BFG was able to restore my games with all inventory, achievements, pets and all intact except they could not restore friends. A year later now and I have as many friends as before. Have you emailed to customer support ? - just give them your old id no. and they should be able to do the same for you.
I am supposing I should delete youre old game from my friends list?
Nice to see you back on my list again I have got all my pets,avatars, coins,diamonds and airship items back but lost achievements and inventory including pet food stamps eggs etc. Have had lots of help from tech so happy to start collecting inventory again, wont be able to gift again till I get my inventory back up a bit but will get there. Just want my friend list back, managed to get new room up again and got halloween open ready.
You didn't really lost your games, merely your PC. That's a different kettle of fish. Your games were totally intact on the BF servers and it was a simple game transfer for them to your new ID. For some strange reason BF is unable to transfer friends.
Embers and other unfortunates lost their game progress on their original ID. Something went wrong on BF servers. CS then try more or less hard to reconstruct the game but seem to be unable to do something about achievement progress.
I am now able to gift airship items but not inventory yet, will try my best to gift as much as I can
Hey to all my friends, my laptop finally died Bigfish have transferred my game over to new laptop, Ive had to change my ID number hopefully for last time, new number is 829066, please get in touch as I need all the friends I can get, was just starting to get my list back but they cant transfer friends list. Look forward to getting everyone back and any new friends very welcome
Just tried to access your anniversary room and I'm getting a message saying you don't have a private room yet. Not sure if they've recovered your game or if you have a different id other than 829066.
Just thought I'd let you know.