Jenifer (Zarknorph)

The Midnight Castle Forum On Delphi

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A forum devoted to the FTP game Midnight Castle. All formats and platforms. Find Friends, learn tips and tricks, read strategy guides, ask for help or just kick back in Fletcher's Tea Room and dodge the odd explosion.

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Changing device   Technical Issues

Started Sep-15 by LadyJoy0921; 453 views.
LadyJoy0921

From: LadyJoy0921

Sep-15

Yes, I have a new kindle.  I just need to transfer the game, but I'm having trouble getting customer service.  Where can I go?

TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-15

You would have to start a new game on your new device.

Contact BF customer service with your old and new ID numbers. (write down all your friends, they don't transfer them over)

Have you contacted CS already?

LadyJoy0921

From: LadyJoy0921

Sep-15

I tried to contact them, but I don't know if I had the right address.  I used an old one from some time ago and it didn't work.

TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-15

Have you gotten any replies? You have to reply when they send you email.

On your game click on the wheel in the upper right corner ( settings) select help. Send in a ticket for support there.

You can also try

http://elephant-games.com/game-support/

LadyJoy0921

From: LadyJoy0921

Sep-15

Thanks, I'll try that.

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