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Having trouble finding help to change my MC game to another device.
First, are you changing to the same platform?
You can only do PC to PC, Android to Android, iOS to iOS.
Unless you want to start a new game?
Yes, I have a new kindle. I just need to transfer the game, but I'm having trouble getting customer service. Where can I go?
You would have to start a new game on your new device.
Contact BF customer service with your old and new ID numbers. (write down all your friends, they don't transfer them over)
Have you contacted CS already?
I tried to contact them, but I don't know if I had the right address. I used an old one from some time ago and it didn't work.
Have you gotten any replies? You have to reply when they send you email.
On your game click on the wheel in the upper right corner ( settings) select help. Send in a ticket for support there.
You can also try