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Hi friends, hope you’re all well & safe.
Since downloading the new update last week, I can’t get into the Castle at all. The app crashes immediately with a black screen in the background. It doesn’t even get to the BigFish screen.
I have reported it to BF Support & I know they got it because I got the automated email, but nothing since.
So, other than emailing them again, I’m totally at a loss what else to do. I know not to delete & reinstall - that just puts you back to level 1.
I’m just glad my wishlist was empty.
So I’m probably showing red by now. I’ll be back as soon as BFCS gets around to me.
Enjoy the CC for me! *sniff*
I had the same problem. When bigfish responded they said my iPad was too old to support the game anymore. I should get a new device.
What do you play on? Do you have enough memory?
So sorry to hear you are having the same problem that my granddaughter was having on my Loki account that she took over. BF finally contacted my and as I suspected, my iPad was too old. She has been saving her money to buy a new one so she could take over her sister's game (Roxy). That iPad was destroyed in the accident. She would really like to continue the 'Roxy' game
So I bought her an early Christmas present and she is now back in the Castle as of Thursday afternoon. It took 5 days to get the first response from BF. The game was installed with everything except the friends list. I am not sure what their problem is but no one ever gets their friends back. She is bummed as she didn't keep an updated list so I am going to post a notice here. Be sure and delete the old Loki game and accept her invite once you are able to get back in the Castle. We miss you.
Oh no!!! Hopefully they can get it fixed soon. If I can help you with the CC once you get back in, let me know please.
Thanks for letting us know, Druid. I was concerned. Looking forward to having you back in the castle
Are you still having problems My Friend, with the phone?
When you come back, I will try and help as much as I can for you to catch up.
Hope you are keeping well, as I am here in the Welsh Valleys.
Come Back soon, we miss you.