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What info should be required to contact a company online?   The Online You: Internet Life

Started Sep-22 by Showtalk; 624 views.
Showtalk

Poll Question From Showtalk

Sep-22

What info should be required to contact a company online?
  • Full name, address, phone number, email address and date of birth1  vote
    6%
  • Full name, address, phone number and email address0  votes
    0%
  • Full name, address, and email address2  votes
    13%
  • Full name and email address4  votes
    26%
  • Nickname and email address3  votes
    20%
  • Only email addresss1  vote
    6%
  • Nothing should be required to make a complaint2  votes
    13%
  • Some other combination0  votes
    0%
  • Other2  votes
    13%
Full name, address, phone number, email address and date of birth 
Full name, address, phone number and email address 
Full name, address, and email address 
Full name and email address 
Nickname and email address 
Only email addresss 
Nothing should be required to make a complaint 
Some other combination 
Other 
kizmet1

From: kizmet1 

Sep-23

Depends on the complaint and what type of company is involved.
  • Edited September 23, 2020 3:24 am  by  kizmet1
Showtalk
Staff

From: Showtalk 

Sep-23

I wanted to fill out a product complaint form and they required all that information for an online form.

kizmet1

From: kizmet1 

Sep-23

If you do, get a new email address and use only initials.
They sound like they really want to contact you a lot, over and over and over.
Ask Better Business Bureau, if you can. Mine is very hard to contact. It needs to be reported somewhere but I cannot figure out where.
Showtalk
Staff

From: Showtalk 

Sep-23

I’m not going to complain about anything. It’s their loss if a product is bad.  I’ve noticed some companies offer “new improved” items, which are not improved at all.

kizmet1

From: kizmet1 

Sep-23

I have found that it pays to buy "top of the line" or 2nd u place to have an allpiance last very long.
Showtalk
Staff

From: Showtalk 

Sep-23

They were better made before, though.  

kizmet1

From: kizmet1 

Sep-24

I have had bad experiences with low end small appliances. It is a hassel to return to store or mfg while under warrenty unless it is bought at Costco. Only buy top end now. Never anything from TV. Did buy 2 smart phones from QVC without a problem, so far.
Showtalk
Staff

From: Showtalk 

Sep-24

I bought an inexpensive hand mixer. So far it works. Since they always seem to break out of warranty I would rather spend less and replace it than buy a nice one that rusts. Which his what happened to me before.

kizmet1

From: kizmet1 

Sep-24

I also use a small hand mixer. If I want to get fancy I have the food processor hiding on a shelf somewhere and 3 more in.the basement, lol.
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