BreakRoom/Almost Anything Goes -  eBay's insurance doesn't cover shipping  (43 views) Notify me whenever anyone posts in this discussion.Subscribe
From: Melody015/16/12 1:49 PM 
To: All  (1 of 4) 

BEWARE: eBay's new ShipCover insurance only covers the merchandise. The coverage does not offer reimbursement of the shipping costs. Not all eBay sellers use this insurance, but be forwarned to ask.

I paid $23 shipping/insurance on a $150 convection oven that arrived damaged. They refunded only the $150, though very quickly , I must admit. I'm bummed. The USPS told me this morning that THEY do refund the shipping portion of a damaged shipment if the insurance is purchased through them, but I have read online that it's a BIG hassle and can take a long time. If I'm going to purchase any more high ticket items like Farberware convection ovens, I'm going to specify that it must be shipped UPS.

Anita in AZ

  • Edited 5/16/2012 2:37 pm by Melody01
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From: eltrut545/16/12 1:52 PM 
To: Melody01  (2 of 4) 
 69483.2 in reply to 69483.1 
Wow, Anita.  Sorry to read about your shipping woes, but grateful for the info that you supplied.


From: Terry Morris (tmorris91)5/17/12 2:20 AM 
To: Melody01  (3 of 4) 
 69483.3 in reply to 69483.1 
USPS insurance claims are a pain and can take up to 90 days.

From: Melody015/17/12 8:43 AM 
To: Terry Morris (tmorris91)  (4 of 4) 
 69483.4 in reply to 69483.3 

<<USPS insurance claims are a pain and can take up to 90 days.>>

Hi Terri, Thanks for the validation on my impression of the USPS insurance claim service. I'll definitely specify UPS next time! :-)

Anita in AZ


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