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No Notifications for Nathalie   Account Maintenance

Started Sep-17 by Cathy (237cats); 760 views.
Kid (Kidmagnet)

From: Kid (Kidmagnet)

Sep-17

I think you'll need to work with gunter on this one - they can reopen her account

Cathy (237cats)

From: Cathy (237cats)

Sep-17

OK I will. Thank you KID.
In reply toRe: msg 2
Cathy (237cats)

From: Cathy (237cats)

Sep-17

Thank you very much gunter. I just emailed Nathalie and told her to email you.
gunter

From: gunter

Sep-18

I see many bounces on the account and the email address is slightly different from the one you gave. I'll change it to that address to see if it fixes things.

  • Edited September 18, 2017 8:34 am  by  gunter
In reply toRe: msg 8
Cathy (237cats)

From: Cathy (237cats)

Sep-18

The email we write back and forth is [removed]

so I don't understand the slightly different unless she messed up somewhere.

  • Edited September 19, 2017 3:44 pm  by  gunter
gunter

From: gunter

Sep-18

When she logs in the system may ask to confirm her address, should be that one  now.

Cathy (237cats)

From: Cathy (237cats)

Sep-19

Thank you gunter. She emailed me and said she was all set.

BTW~is her log in name changed in any way?

gunter

From: gunter

Sep-19

I do see a login. Only the email address hanged to the one you gave.

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