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How Can I get the 1 year subscription as you advertise?   Billing - Plus/Extra

Started 12/8/17 by JZBelle; 487 views.
JZBelle

From: JZBelle

12/8/17

NOTE:  I posted this in another forum, and think I put it in the wrong place.  So, I've copied over here and hope someone can help me.

I am really hacked off.  For the last week I've been advertising in my forum (The Gardens) for members to win a Delphi Plus membership.

I posted the winners today and when going to their profile to get their subscription, I was greeted with only 2 options for membership now.  There used to be another one for Delphi Plus for 1 year.  All that comes up now is a 3 month business and the Plus.

Figuring I had no choice I got 2 of the 3 month memberships for the winners.   I then went to your Delphi Forums page and clicked on member ship plans.  You STILL show Delphi Plus listed.  In fact, you not only show it there, http://www.delphiforums.com/plans.ptt

but you show it right here in this forum.  So, what gives girls and guys!  I would have loved to gift the 2 winners with a one-year subscription.  I've done this before a few times and always loved gifting them for a year.  Not now though.  Bummers!

Julea (Hostess at The Garden Path)  -- FYI -- I did just now post this in my forum so that others will not be mislead!

http://forums.delphiforums.com/thegardens/messages/?msg=805.1

In reply toRe: msg 1
JZBelle

From: JZBelle

12/8/17

I'm in error -- where I said Delphi Plus for 1 year I meant to say Delphi Extra.  Sorry about that.  I saw no way to edit my post, so hope it doesn't confuse you.

WaltHowe
Staff

From: WaltHowe

12/8/17

I see the same thing you do. We are checking further, and I hope for a fix.

JZBelle

From: JZBelle

12/8/17

Since I've already subscribed to the $14.95 one for both ladies -- is there anyway, I could pay the difference and make it so they would have the Delphi Extra?  Thanks.

I wouldn't know how to do that and maybe would have to from your end.

WaltHowe
Staff

From: WaltHowe

12/8/17

Please write to service@delphiforums.com with the membernames and details. We will find a solution.

JZBelle

From: JZBelle

12/8/17

I will certainly do that.

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