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how to change membership level   Billing - Plus/Extra

Started 12/29/17 by breezy (2Breezy2); 733 views.
breezy (2Breezy2)

From: breezy (2Breezy2)

12/29/17

Hello One and All,

I promise I did a search before posting this, but nothing came up that answered my question. How does one go about changing their membership plan?

Thanks in advance for your answer(s)

Breezy

Kid again! (Kidmagnet)

From: Kid again! (Kidmagnet)

12/29/17

oops never mind... lol

gunter

From: gunter

12/29/17

You are set to renew Jan 5 with DelphiPlus.  If you rather not do that, turn off renewal before then on your accounts page

https://secure.delphiforums.com/myaccount

You will be dropped to DelphiBasic when your DelphiPlus runs out and can continue as such.  If you want to sign up for DelphiExtra instead (no ads for $19.95 a year,) that option will show after you are dropped.

We can check to make sure after you set not to renew.

let us know how it goes ...

In reply toRe: msg 3
fafa (suzare)

From: fafa (suzare)

12/29/17

Hi Gunter,

I set my account to renew for Delphi Plus because I didn't know if I would lose any history etc., if I canceled everything. I would like to have Delphi Extra now, so should I cancel the Plus and then will see an option for another choice?

gunter

From: gunter

12/29/17

You can cancel/stop renewal of DelphiPus at any time before you are due January 30. Then when you are dropped after January 30, you'll see the option for DelphiExtra.

HOWEVER, in your case,  you have some Private forums? Private forums will not work unless the Host is a DelphiPlus member. The forums will block access to anyone not staff.  If desired, you can set the forums to Public before you drop DelphiPlus which will allow access to any Delphi Forums  member. You will also lose options like coloring, extra staff and chat rooms.

let us know if you need more help with this ...

In reply toRe: msg 5
fafa (suzare)

From: fafa (suzare)

12/29/17

Hey Gunter,

Thanks for a speedy reply! I forgot about the necessity for a Plus account for private forums. I'll stay right where I am :*))

In reply toRe: msg 6
WhatsaMattahU

From: WhatsaMattahU

1/5/18

Hi gunter,
Sorry for piggy-backing this thread, but the subject matter is similar to mine.
January 14th my delphi Plus membership is set "yes" on automatic renewal. I would like
to change that level to Delphi Extra. If I follow the suggestion you've made to the chatter in here (setting the "yes" to 'No' and then choosing
Delphi Extra when it pops up, I'm concerned I may lose the details of my profile in the interim.
How do I renew/change to Delphi Extra without losing my profile info.
Also, will a Delphi Extra membership allow my profile to stay as it is now?
Thanks,
Whatsa
gunter

From: gunter

1/5/18

Changing your membership level won't change anything in your Profile.

let us know how it goes ...

Hey - you updated your profile today and I can still view it! 

WhatsaMattahU

From: WhatsaMattahU

1/5/18

keepin my mitten-covered fingers crossed lol thx
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