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Not Receiving Notifications   Account Maintenance

Started Jul-21 by smurby; 340 views.
smurby

From: smurby

Jul-21

I am not receiving notifications from Delphi and am wondering if there is a problem somewhere.

thanks, Sharon

In reply toRe: msg 1
Cstar1
Staff

From: Cstar1

Jul-21

Hi -

Have you checked in your spam or trash folders to see if your email program is filtering our notices? 

Add notifications@mydelphi.com to  your address book so it will be recognized as an acceptable address. 

In reply toRe: msg 2
smurby

From: smurby

Jul-21

Thank You, I do have notifications@mydelphi.com in my email contacts but my notifications were going to spam anyway. I did check them all as not spam and my mail seems to be coming back to my inbox.

Thanks again for your help.
Sharon

In reply toRe: msg 2

I am also not receiving notifications after renewing my membership...I have replied to two emails confirming my email address but still no notifications...

I hope this can soon be rectified please...  Thank you  rubyjean3

gunter

From: gunter

Aug-14

We're seeing many bounces of emails to you, you may need to check with your provider to see why this is happening. It may be best to switch to a different address in Preferences, even just temporarily, to see if that produces the notifications.

Also add notifications@mydelphi.com to  your address book if you haven't done so.

In reply toRe: msg 5

Thank you Gunter...

I will try that..

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