25753 messages in 2386 discussions
Latest Jun-15 by MEDDLY
Latest May-23 by honeylocust4
Latest May-17 by Lady Shenanigans (Phantom7031)
21258 messages in 1442 discussions
Latest Jun-12 by gunter
Latest Jun-8 by gunter
Latest May-17 by Ray (Rayman011)
27338 messages in 4200 discussions
Latest Jun-9 by Kid (Kidmagnet)
Latest May-26 by EffieLou1953
69855 messages in 8118 discussions
Latest May-30 by rendercat
Latest May-29 by gunter
Latest May-25 by RebeccahQP
35697 messages in 2941 discussions
Latest May-6 by CelticWarlrd
Latest May-22 by rendercat
8817 messages in 947 discussions
18503 messages in 1946 discussions
9737 messages in 810 discussions
1470 messages in 439 discussions
16084 messages in 119 discussions
3847 messages in 223 discussions
My dear wife, who manages the finances in the family, asked me to look into an odd amount that was charged from Delphi. The payment for January was $27.40, but the one for April was $67.84. Your kind attention to the matter would be most appreciated. :)
You have two subscriptions running, and you only should have one. Back January 2018, you signed up for a Delphi Extra subscription at US $19.95 per year, paying through PayPal. Then in April 2018, you upgraded to Delphi Plus for US $49.50 per year, and for this subscription you paid with a credit (or debit) card, but did not cancel the PayPal subscription. If you had used the same payment method for both subscriptions, we would have caught the double subscription, but PayPal does not detect the conflict and keeps the other subscription running if it is not cancelled.
Which subscription do you want to continue you with, Plus or Extra? As a forum owner, I suspect you want the Plus. Please reply here to confirm which subscription you want. You have a refund coming in either case, and we will take appropriate action depending on what you decide.
ignore, see above ...
Look for a reply by email for the actions we took to correct this problem.