Gunter,

Shoesoptional has been billed and she can't get in to change it to no renewal.  She hasn't been on Delphi for a long time...I think somewhere in 2020.   Is it possible to have it changed to no renewal, or allow her to get in.   

Thanks for your help.

She has not been billed yet, although it was due in a few days. I cancelled her subscription so she will not be billed. If her email address is up to date, she can always get a new password and log in.

Walt I just got a text from her and she wants to get in but she can't seem to do it on her cell...this is a quote: " My darn preference page and profile page showing forums etc., but no access"';

Her email address used to be shoesoptiona@gmail.com    do you need her password???

Sorry about this but can you put her back on renewal??????

Suggest she log in using the link on top of our frontpage https://delphiforums.com.

She can email service@delphiforums.com if that doesn't help, Subject: Can't Login.

I wl let her know... thank (((Gunter)))

I put her account back on automatic renewal, so she will be charged in the next few days. Her email address was changed from the gmail address to a yahoo.com address  in 2020. She should write to service@delphiforums.com so we can help her directly.

Thanks Walt... sorry for the mix up.  I'm hoping she wrote you all last night.   I have not been in touch with her.