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Every day it says that there is a problem with my account   Account Maintenance

Started Nov-24 by OLTLfan; 521 views.
Glen (GEAATL)

From: Glen (GEAATL)

Nov-25

I'm not Delphi staff but non US credit cards, depending on the processor a merchant uses, can be a problem for companies like Delphi which use an automated verification that uses a zip code match.  Some banks do read some foreign postal codes but not all 180+.  I know in my office, where we do manual input and use a large bank, it does fine with Canada, the UK, Australia, Japan, and Germany (I have gotten a lot of troops on leave) choked recently on cards for service members living off base in Qatar and Korea.  Mine lets me do a manual override without a call to the bank but fully automated online vendors may lack that.  Your bank may have a generic code or one-time use number that can be used.  Otherwise you'll need Delphi's staff for suggestions.

OLTLfan

From: OLTLfan

Nov-25

Thank you very much; I guess I should call the bank?  I don't know what else to do.

Glen (GEAATL)

From: Glen (GEAATL)

Nov-25

I'd do that.  I know that when I'm a merchant on a charge, I don't get details on a decline, although mine does give me that chance on zip codes I don't think Delphi gets.  Your bank likely can fill in the blanks.

OLTLfan

From: OLTLfan

Nov-25

I will call them then; thanks.

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