Walt Howe
Delphi.com Training Specialist

Yes I did check the links on the left side of my forum's page, but none of them were helpful.

The problem is now moot, however, because I discovered what the problem was quite by accident. As it turned out, for some reason my password wasn't being accepted, so I got a new one from Delphi, and things worked out okay.

I also used Paul McBride's links to the web based FTP software, which is more user friendly than WS-FTP, and along with his excellent instructions, made the whole thing a lot less painful to use.

Not that it's your responsibility, but I am wondering why it is that the documentation on how to use DelphiPlus so poor? The FAQ section is of very limited use, especially to people who are new to computing like MISSDIXIE who may not even know that they need to install a separate FTP program. I went to the DephiPlus Members' Forum and a several people have complained about their inability to get their web pages up and running after paying their $$. The best help comes from people other than Delphi employees who have been spending a lot of their own uncompensated time helping people trouble shoot. It's unfortunate that there are no CLEAR instructions on what to do next after signing up. Web savvy techies might think that the links on the forum page provide all the info people need, but that is far from the reality for most people.

Please pass these concerns along to management if you are able.

Once again, thanks for your responses.

John