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Can membership be transferred?   Billing - Plus/Extra

Started 9/7/17 by Kenny (HosemanMS); 733 views.
Kenny (HosemanMS)

From: Kenny (HosemanMS)

9/7/17

Within the next day or so, I am planning on shutting down a forum that I own and also deleting my current Delphi profile/account. Now, I am planning on creating another Delphi account, but I feel that I need a new base nick and I know that once a base nick is set, it can't be changed without deleting the account and making a new one. I am currently a DelphiPlus member and my membership doesn't expire until November 18, 2017. So, my question is this: when I delete THIS profile and create a new one, can the remainder of my DelphiPlus subscription be transferred to a new account?
WaltHowe
Staff

From: WaltHowe

9/8/17

If you open a new account and pay for a new subscription, I can add the remaining time from your current account to extend the expiration date of the new account. I cannot transfer a paid subscription with its payment information.

Kenny (HosemanMS)

From: Kenny (HosemanMS)

9/8/17

Oh ok, that's understandable........... Thank you, WaltHowe.
Lyndy (Lyndy7)

From: Lyndy (Lyndy7)

9/8/17

they have been great to me and do all they can help me!

In reply toRe: msg 4
Lyndy (Lyndy7)

From: Lyndy (Lyndy7)

9/8/17

we created a situation not y'all

Kenny (HosemanMS)

From: Kenny (HosemanMS)

9/8/17

Oh, I agree.......... Delphi has a great staff! LOL
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