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Upgrading   Billing - Plus/Extra

Started Sep-15 by Lorry (LASSINMASS); 865 views.
Lorry (LASSINMASS)

From: Lorry (LASSINMASS)

Sep-17

Something is not working for me, or I'm too stupid to see it!

To the right of My Forums page, I go to My Account  / Membership Level / Account Status/Upgrade.  I get a Status page with no options for Upgrade.  Via another page, i get Membership Levels, which shows the three plans with prices.  Under Plus, it says Upgrade, I click on that but I get a message saying I must choose the billing cycle of Quarterly or Annually,  but I can't find that option anywhere.  I'm at a loss.  Could the browser I'm using have any effect?  I have Google Chrome with OS MS10.

Can anyone help?  

gunter

From: gunter

Sep-17

I see it does do that and something needs to be changed.

In the meantime, we should be able to make the change for you.  Do you want the $49.50 DelphiPlus for one year?

  • Edited September 17, 2017 4:49 pm  by  gunter
In reply toRe: msg 8
Lorry (LASSINMASS)

From: Lorry (LASSINMASS)

Sep-17

Thank you so much, Gunter, I was going crazy with this.  Yes, I would like the annual plan for $49.50.  I appreciate your taking care of this for me.

WaltHowe
Staff

From: WaltHowe

Sep-18

You are now on Plus with the charge pending. You received a $7.26 credit for the unused portion of your Delphi Extra plan, which will be applied to the $49.50 annual charge, and you will pay the difference.

Lorry (LASSINMASS)

From: Lorry (LASSINMASS)

Sep-18

Thank you so much for taking care of this for me, it is much appreciated.  I'm happy to know I wasn't going crazy!

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