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profile not coming up   Technical Issues/Bugs

Started Oct-5 by WhatsaMattahU; 3161 views.
In reply toRe: msg 15
WhatsaMattahU

From: WhatsaMattahU

Jan-21

Good morning,
I updated my profile and again it cannot be seen.
Please do the jiggle thingy for me? I so appreciate your help!
Is there a way I can do the jiggle?
By the way, this started happening in October of last year.
Thanks!
whatsa
gunter

From: gunter

Jan-22

Not something you can do. I'll check more with tech as well.

WhatsaMattahU

From: WhatsaMattahU

Jan-22

Thanks Gunter.
I look forward to getting this sorted.
WhatsaMattahU

From: WhatsaMattahU

Jan-25

Jiggle please?
Thx :)
Kid (Kidmagnet)

From: Kid (Kidmagnet)

Jan-25

Ummm did you just ask gunter to jiggle? I think you have to give him a dollar first

lol lol lol

When this started happening (october of last year you say, do you mean 2017?) Had something changed with your account? Did you down grade your membership, accidentally close and ask to reopen your account... anything at all?

WhatsaMattahU

From: WhatsaMattahU

Jan-26

Hi Kid,
$1? Can you put it on my tab? lol

October 2017 is when this first happened. Of course it might have been while I was away during september.
No changes on my end, except the new photo album i created from vaca. Other than that, there was no renewal due, no change made
to membership status, no accidental closing of my acct... nothing else I can think of. 15 years this all worked without a hitch and my nick has never
changed.
Hoping this gets sorted... part of my interest here is sharing profiles with other chatters!
Thanks for noticing hon.
whatsa

Kid (Kidmagnet)

From: Kid (Kidmagnet)

Jan-26

WhatsaMattahU said:

. nothing else I can think of. 15 years this all worked without a hitch and my nick has never changed. Hoping this gets sorted... part of my interest here is sharing profiles with other chatters! Thanks for noticing hon.

Well I do love a good mystery! 

WhatsaMattahU

From: WhatsaMattahU

Jan-29

Still not 'jiggled' or fixed.
Please help. Thx.
Kid (Kidmagnet)

From: Kid (Kidmagnet)

Jan-29

Can you get Whatsa bumped up on the To-Do list?

I think, that when this started happening...there was a change in the software that made the 12-character limit of a member name an absolute...since you say that that's not been a problem with this for years. I doubt, unless that's looked at...that this will ever change. The "jiggle", whatever that does, will always be temporary.
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