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how do i get help - getting into room   Chat

Started Oct-24 by iwantagrl; 609 views.
iwantagrl

From: iwantagrl

Oct-24

i have had a problem getting int to bi fem escape it say i am not allowed to chat in that room. I have contacted the owner of the room but she said i am not being block. if so why cant i sign in. i have try clearing history and cashes and browsers with no luck please help me 

gunter

From: gunter

Oct-24

Making sure - you can get into other chat rooms here on Delphi Forums? 

Bi-fem has several rooms, does the same thing happen in them as well ?

  • Edited October 24, 2017 9:06 pm  by  gunter
In reply toRe: msg 2
iwantagrl

From: iwantagrl

Oct-25

no it only happens in that room the owner marrissa wishing said it is not them blocking me and told me to contact you.

gunter

From: gunter

Oct-25

Anything Delphi Forums could do would affect all rooms, not just that one.

As a test, log in with another account and see if you can enter the room.

In reply toRe: msg 4
Lyndy (Lyndy7)

From: Lyndy (Lyndy7)

Oct-25

Could the owner check to make sure she has not put a limit on the number allowed in the room? (just a thought sorry to butt in)

iwantagrl

From: iwantagrl

Oct-25

i will ask but it has only a bot in it now and i cant i sign in

In reply toRe: msg 4
iwantagrl

From: iwantagrl

Oct-25

i have entered mutlipal rooms with out issue but with this one i was banned from it but they say it is removed can it be hung up in your system

WaltHowe
Staff

From: WaltHowe

Oct-25

Have you logged out completely and logged in again since the ban was removed? If not, do so.

iwantagrl

From: iwantagrl

Oct-25

i have done so several times. as well i have cleared my browsing history and cashe. also today i tried sign in from a different devices. i get the same message you are not allowed to chat in this room.

gunter

From: gunter

Oct-25

iwantagrl said:

this one i was banned from it but they say it is removed

That helps some in figuring this out.  It may take a chat reboot to unstick.  Do you know when the ban was removed?

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