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Payment for Sub renewal   Billing - Plus/Extra

Started 12/8/17 by PamC (PamelaOH); 961 views.
WaltHowe
Staff

From: WaltHowe

12/8/17

You signed up for a Plus trial. Since you want Extra, you do not want to renew. Make sure you cancel the Plus subscription now, so it cannot renew.

PamC (PamelaOH)

From: PamC (PamelaOH)

12/8/17

If I cancel can I then sign up for the extra membership?

and keep my user name?

WaltHowe
Staff

From: WaltHowe

12/8/17

Cancelling a paid membership renewal does not close the account. 

PamC (PamelaOH)

From: PamC (PamelaOH)

1/11/18

Hi,

How do I cancel my Plus account ?

When it is time to renew in March I will be changing to the Extra plan that is 19.95 per year.

Thank you for your help, Pam

WaltHowe
Staff

From: WaltHowe

1/11/18

Since you have a PayPal subscription, you need to log into your PayPal account to cancel it. Use PayPal's history tab to search for and close the subscription.

PamC (PamelaOH)

From: PamC (PamelaOH)

1/11/18

Thank you so very much for your time in answering.

-Pam

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