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Newest PMs have vanished   Technical Issues/Bugs

Started 2/9/18 by Joy to You! (JOY337); 5877 views.
Joy to You! (JOY337)

From: Joy to You! (JOY337)

2/10/18

If anyone can 'work it out' kiddo . . it'll be YOU . .
Thanks . .

That or I could accidentally blow the whole thing up... also something I'm great at.

Joy to You! (JOY337)

From: Joy to You! (JOY337)

2/11/18

No reward without a certain amount of risk . .
Happy Sunday ...
Cstar1
Staff

From: Cstar1

2/11/18

If you click on her name in a forum message and choose Send Private Message from the mini-profile, are the messages still there? It should all be a part of a single "Conversation". 

Joy to You! (JOY337)

From: Joy to You! (JOY337)

2/11/18

Hmmm . . yes, I see . . this new program has grouped ALL the PMs (both sent and received) together and has 'sorted' them NOT by the 'latest' PM but rather by the earliest. Yes, I did find (by going to the bottom) the missing PMs. They were 'grouped' with the many 'replies' I have sent this person over the years and sorted to (near) the bottom of the list.
While y'all are fixing things, it would make a WHOLE LOT more sense to sort them so that the 'latest' PMS sort to the top rather than appearing according to the very first message date.

Just sayin' . .

Cstar1
Staff

From: Cstar1

2/11/18

The "Conversations" themselves should be sorted with the ones with the newest entries at the top of the page. 

Joy to You! (JOY337)

From: Joy to You! (JOY337)

2/11/18

Well, that isn't what happened in my PM Inbox. Once I read the new posts, the thread (that included the 'sent' ones that used to be separate) has sorted that person's PMs (we've been PMing for a very long time) to correspond to the FIRST message rather than the LAST one, including the 'sent' ones along with the 'received' ones. I found the 'collection' near the bottom of a long line of 'read' and 'replied to' and 'replies' exchanges to her.
Instead of the latest group of PMs (exchanged just this past week) being at the top (where they 'should' be) they're far down the 'listing'.
Something is 'not right' about this, since it makes no sense to have the most recent PMs fall far down the list once they have been read.

That’s actually correct - but when you click on your conversation with her it should display at the end or the last message sent. 

Its the same way texting and private or direct messages on other sites work. 

Joy to You! (JOY337)

From: Joy to You! (JOY337)

2/12/18

Bah, humbug. If I wanted something like 'other sites' offer, I wouldn't have spent 18 years HERE. The PMs 'should' display (sort) according to the LAST message in any 'conversation' . . there have been a lot of 'conversations' over the last decades and sorting a 'current' one into a very long line of older ones is just . . not . . friendly. Or efficient . . or convenient . . or . . OK
My recent conversation is now sitting FAR below the top, beneath many that pre-date the latest entries by weeks. Mushing the 'sent' ones with the 'received' ones is very clever and I'm sure that someone is quite proud of the accomplishment, but it is not working as it should because the 'conversation' with the latest entries SHOULD always sort to the top of the list.
I'm tired of this conversation . . very.
Joy to You! (JOY337) said:

Bah, humbug. If I wanted something like 'other sites' offer, I wouldn't have spent 18 years HERE.

I agree (to a point, but I do agree!)

I thikn my reply was confusing because I misunderstood your terminology so let me take another crack at this.

Joy to You! (JOY337) said:

My recent conversation is now sitting FAR below the top, beneath many that pre-date the latest entries by weeks. Mushing the 'sent' ones with the 'received' ones is very clever and I'm sure that someone is quite proud of the accomplishment, but it is not working as it should because the 'conversation' with the latest entries SHOULD always sort to the top of the list.

I apologies I thought you were saying the last PM sent in a conversation was loading at the bottom (as it should) but when you clicked on that particular conversation you were having to scroll for it.

When you look at your List Of Conversation it should absolutely be loading the way you have said. It will list the Conversations with an Unread message first, and then all the ones with 0 unread messages should follow with the most recent first. Clearly it is not working that way for all.

The problem occurred when they smooshed the two systems together. I thought they jiggled the system and everyone's false unreads got themselves sorted but it looks like that was not the case. One way to achieve this yourself is to go down the list of Conversations and click on any that have a number other than 0 in the unread bubble

Joy to You! (JOY337) said:

I'm tired of this conversation . . very.

Sorry, really I am. And you do not need to reply if you are just sick of the whole thing.

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