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My card had expired   Billing - Plus/Extra

Started 9/13/19 by Mandy (Bridol); 533 views.
In reply toRe: msg 1
Entrances

From: Entrances

9/22/19

This post raising a question for me.

Earlier this year I was issued a new card. I need to update that info on my account. I attempted to do so by scraping the old info and inserting the new data. It didn't take.

How do I edit my payment information?

WaltHowe
Staff

From: WaltHowe

9/22/19

If you tried to erase the old number and save it before entering a new one, it would fail. Or if you mistyped a number, it would fail. There is a sum checking feature built into every credit card number, which is used to detect typing errors or fake numbers. I suggest you try again, replacing the old number with the new one. We on staff have no access to the numbers, but the mathematical checks are built into the software. If you still have problems, let us know.

Entrances

From: Entrances

9/22/19

What was different earlier to now isn't clear but it worked.

In reply toRe: msg 3
Mandy (Bridol)

From: Mandy (Bridol)

9/25/19

Thank you, looks like that went through OK blush

Mandy

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