Delphi Forums Member Services

Hosted by DelphiForums|www.delphiforums.com/support

The Delphi Member Services Forum is for all your membership issues including using Delphi, billing questions, bug reports, and suggestions.

  • 248963
    MEMBERS
  • 257147
    MESSAGES
  • 0
    POSTS TODAY

Discussions

My Delphi Forums account   Billing - Plus/Extra

Started 3/1/23 by OLTLfan; 148 views.
OLTLfan

From: OLTLfan

3/1/23

Hi,

I received a message the other day; saying that Delphi couldn't get my payment.  I do have a new credit card; and I put the expiry numbers in the account.  I received another message that there is a problem with my account.  The only thing that I can think of is that they don't have the 3 number account on the back of the credit card.  There is no room for that number on the page.

What can I do?

Thanks so much,

Catherine Climpson

OLTLfan  

Please remove my email address  from the forum after reading this.

Thanks.

  • Edited March 1, 2023 12:50 pm  by  WaltHowe
WaltHowe
Staff

From: WaltHowe

3/1/23

I removed your email. You don't need to post it here at all. 

I cannot see why your charge did not go through after updating your expiration date. You do not need the 3-digit code. Give it another chance, and if the expiration date is displaying correctly, and the charge fails again, I suggest re-entering the card again as if it was a new card.

OLTLfan

From: OLTLfan

3/1/23

Thank you so much.

Take care,

Catherine

TOP