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Why can't I do a gift subscription?   Billing - Plus/Extra

Started 4/1/23 by JZBelle; 640 views.
Msg 1 of 9
JZBelle

From: JZBelle

4/1/23

I just now went to give a member at my forum a Delphi Extra subscription and got this message . . .
"Sorry, there are currently no gift subscription plans available for this member."

Am I unable to gift this member for some reason?

 
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Msg 2 of 9 to JZBelleJZBelle 
In reply toRe: msg 1
gunter

From: gunter

4/1/23

When a member has a paypal subscription gifting to them doesn't work since there is no way to add the extra payment at this end.

 
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Msg 3 of 9 to gunterGUNTER 
In reply toRe: msg 2
JZBelle

From: JZBelle

4/1/23

I'm not using paypal but using a credit card - I've always done that in any gift. Guess I don't understand.

This means then, than I am unable to gift her?

 
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Msg 4 of 9 to JZBelleJZBelle 
In reply toRe: msg 3
gunter

From: gunter

4/1/23

not you, they are on paypal ...

 
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Msg 5 of 9 to gunterGUNTER 
In reply toRe: msg 4
JZBelle

From: JZBelle

4/1/23

Soooo, it's a method of payment - evidently one that Delphi does not honor which is strange! gunter I've run 16 (this is the 17th one) contests over the years, and until this one, payment has never been an issue. Evidently all those other 16 members did not use paypal. You all need to get up with the times!
 
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Msg 6 of 9 to JZBelleJZBelle 
In reply toRe: msg 1
Annettez (annettez910)

From: Annettez (annettez910)

4/1/23

I think it is saying that I used my PayPal account to pay for my subscription as I normally do for small purchases. I have no idea why this should matter???

Annette

 
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Msg 7 of 9 to Annettez (annettez910)annettez910 
In reply toRe: msg 6
gunter

From: gunter

4/1/23

Your subscription is handled by PayPal. PayPal doesn't know nothing about no gifts here through our own charging system.

It's a  good wishlist item to somehow pass that info on to PayPal.

 
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Msg 8 of 9 to gunterGUNTER 
In reply toRe: msg 7
JZBelle

From: JZBelle

4/1/23

This is a real bummer! It seems you should let members know not to use paypal when joining Delphi. However, when I went this afternoon to "pretent" to update my info with you, paypal was not even on there. So, perhaps you have removed it since Annette joined Delphi. At any rate, it is not good to join Delphi using paypal from what I see.
  • Edited April 1, 2023 7:27 pm  by  JZBelle
 
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Msg 9 of 9 to gunterGUNTER 
In reply toRe: msg 7
Annettez (annettez910)

From: Annettez (annettez910)

4/1/23

For my next renewal I will use my credit card.

 
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