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Help with Payment   Billing - Plus/Extra

Started 5/17/23 by Moondove (moondove07); 545 views.
Moondove (moondove07)

From: Moondove (moondove07)

5/17/23

gunter:

My account shows that it has not been paid. However, on 16 May 2023 49.50 came out of my bank account for Delphi. Please check on this for me.
Thank you so much,
Sheree Walters

gunter

From: gunter

5/17/23

The system is trying to charge you for $14.95, don't see any 49.50. Is there another possible account? Email service@delphiforums.com with details like the last 4 credit card numbers.

Also log out and back in again since it's been a week since you last did that to let the system catch up.

In reply toRe: msg 2
Moondove (moondove07)

From: Moondove (moondove07)

5/24/23

Ok I will.
The 49.50 was taken out of my bank. I have always had just this account. I will logout and back in.
It is showing that I am a Plus Member. Anyway I will do as you suggested. I may have to get a new password from you because I know I have forgotten it LOL!.

Thanks so much gunter!

Msg 55206.4 deleted
gunter

From: gunter

5/24/23

Do not post details in public like this ... email service@delphiforums.com instead.

We're checking.

gunter

From: gunter

5/24/23

Do you know which membername/nick went with that email address?

In reply toRe: msg 5
OK I won't. And you are absolutely right!
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