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when we get dumped all we can do is come back to chat that's the only time we get the dreaded 2 behind our names... nothing we do removes it... including exiting the chat room completely, then log out correctly , then return to the chat room again only then "sometimes" we can get rid of the extra name and the dreaded 2 then but not always... go figure lol By extra name what i mean is I always change my name once I have entered chat and its always the nick name that has the dreaded 2 behind that nick the MrsSassy name remains in the chat room but can't type into the chat room as long as the Sassy2 nick is in the chat room. I hope I'm explaining this correctly and that it can be fixed!
Yes, the system doesn't clear your name right away though you've logged out.
Any news concerning the constant ejections from my Forums chat room? It is still ongoing many times a session that runs from 7:00pm Eastern time to 11:00 PM and later at Hearts That Hear Mental Health Support...We are in the Main Chat room which is open 7 days a week including holidays.... Several long time members are constantly being removed from the Main Chat room at *Hearts* all are using latest Version of Firefox as their browser choice and all are running Windows 10... and are still being removed as well..... I have been a member of Delphi for 19 years and I'm getting removed from the chat room many times a each and every night... I'm running Current version of Firefox and Windows 10.... PLEASE figure out what the issue is PLEASE! People are getting very upset and are not returning to chat after the repeated dumps from Delphi! No one would enjoy being dumped repeatedly so I sure don't blame them!
Can you turn on your chat log, and record the times of the dumps please, then paste that portion of the logs here (with timestamps) so we can give engineering something to go on?
I gave the times I believe. But I can tell you again, it's happening every night between 7:00 pm to 11:00 pm Eastern Time zone, 7 days a week. It's happening many times a chat session to many of my members. I can't find any common thread between browsers or versions of Windows. Most of the members that are being Dumped have been chatting on Delphi for many years so they are not inexperienced chatters...
Thank you for any help that you can offer us, this is very disruptive to our chats...
I think she is looking for the time stamps the logs provide. I know you have a sensitive chat )needing to maintain privacy) and posting logs would be out of the question.
It’s a delphi problem that’s been hard to nail down. Maybe place a brief word in your rooms greeting so members are aware it’s niether them nor your mods.
You hit the nail on the head Kid... I would never share the logs with anyone due to privacy issues... Delphi needs to get the problem fixed however.I've given them the time frame that my Forums concerned about that's all I can do to help.
Do you yourself log chat Sassy? All they need are the times, which you could note and pass along. (and even after that it may or may not help)
Chat room dumped at 7:51 message Chat disconnected. (Code 1006). Retrying in 1 second. However it does not reconnect anyone
Thanks need to try to get back in there now.