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Long time members can't access forum   Administrative Issues

Started 1/20/19 by KevinMR; 160 views.
KevinMR

From: KevinMR

1/20/19

I'm the host of a small forum, and over the last couple of days a few of my long term members have not been able to access the forum.  I can't figure out how to give them access.  I upgraded my own membership to Delphi Plus, and I still can't access the Forum Ownership tab in the Control Center...it says I need to upgrade to D+.  I have logged out and back in again, and same thing.

Some of my members (different than the guys who are locked out) say they can't access the forum with their phones, only from a computer.

Suggestions?  Thanks.

gunter

From: gunter

1/20/19

Private forums require for the owner to be on DelphiPlus to work. I see you did renew today and your forum will update in the morning after the charge has been processed, that happens only once a day. All controls and access will return at that point.

sorry to make you wait ...

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