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Credit Card # changed   Everything Else

Started Sep-23 by Lorry (LASSINMASS); 132 views.
Lorry (LASSINMASS)

From: Lorry (LASSINMASS)

Sep-23

I had Delphi Plus and was checked  for auto renewal.  Several months ago, my credit credit card was hacked and had to change my account number.  After a reminder, I changed to the new number here, but I was dropped to Basic Plan.  I went back to change it a second time, but it still shows Basic.   The account showing on screen now the correct last four digits.  When will it go back to Plus?

WaltHowe
Staff

From: WaltHowe

Sep-23

Since your subscription expired, you need to sign up again.

Lorry (LASSINMASS)

From: Lorry (LASSINMASS)

Sep-23

Sorry...I thought I had provided the new credit care number before the expiration date, but apparently not.  Thanks for the info.

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