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Logs not updating   Chat

Started 1/24/18 by MarissaWishing; 4037 views.
In reply toRe: msg 3
MarissaWishing

From: MarissaWishing

1/28/18

Hi Gunter!

We're still not getting any logs. I checked the Transcripts page, and this is all that shows. There are Events, but no transcripts.

Available Event Transcripts
Event transcripts are retained for six weeks only.
 

Room Start Time Topic  
Event/Auditorium 1/13/2018 9:10:10 AM Event View
Event/Auditorium 1/14/2018 12:01:35 AM Event View
Event/Auditorium 1/15/2018 12:00:02 AM Event View
Event/Auditorium 1/16/2018 12:03:44 AM Event View
Event/Auditorium 1/17/2018 12:00:09 AM Event View
 
gunter

From: gunter

1/28/18

Tech has a fix in mind for the Who's On problem and is looking at the log issue.  Sorry this is taking time.

MarissaWishing

From: MarissaWishing

1/28/18

Gunter: Thanks, as always!

gunter

From: gunter

1/30/18

Are you doing log on/off in Zeta, anyone try in Classic? It's not working in Zeta for me.

gunter

From: gunter

1/31/18

Is this working for you now?

Sassy (MrsSassy)

From: Sassy (MrsSassy)

2/27/18

I turn on the log in my Forums chat room nightly. However when I went to read one on the 23rd of Feb I noticed that none are able to be viewed for the entire week! HELP Please! I REALLY need to be able to log the chats...

Sassy

addy is: http://forums.delphiforums.com/ComfortPlace/controls

gunter

From: gunter

2/28/18

I see a list of logs. When I click on View for the 23rd, it opens to the transcript. Is this working for you now as well?

Sassy (MrsSassy)

From: Sassy (MrsSassy)

3/4/18

 ReplyYes its working now Gunter however when I looked several times it wasn't working which is why I posted about it... Thanks so much for your time!

Sassy

Sassy (MrsSassy)

From: Sassy (MrsSassy)

3/18/18

Help please! I know full well I have turned on the log for my forums chat room nightly, every day since we had problems with getting dumped in the chat room.

I wanted to review a transcript of last night chat so I went to the controls and clicked on Chat Transcripts. Last nights chat is NOT there. None of the chat logs are there except for the log on the 14th of March. However when I click on VIEW on that one nothing shows up on the screen!  So that transcript is nothing.

The very first thing I do when I open the chat room is turn on the log. I use  /Log On and even when something happens that  I must exit and return the very first thing I do is turn back on that log. It's a habit that I have always done since I opened the Forum 18 years ago... its something I do without giving it a second thought.

I don't understand why I'm experiencing so many problems with my forums chat room ( actually its even more than just the chat room now ) but I do know that this is getting very frustrating so I hope you will understand my concerns and fix this ongoing problem.

I open chat each and every night, 7 days a week, 365 days a year for 18 years now on Delphi and to not have any logs available when I need them is simply not acceptable to me Gunter.

Logs are suppose to be available for two weeks according to what the page says so where are my Forums logs for the past 2 weeks?

Please don't tell me I must have forgotten to turn it on or blame me for the problem because I didn't cause all of this to happen.

Thanks so much for all your help I'm sorry to have to keep on complaining  about things not working but I need for the Forum to function correctly and it just seems like its one thing after the other lately.

 Sassy

Forum Owner

http://forums.delphiforums.com/comfortplace/controls

gunter

From: gunter

3/18/18

As you can see, looks to be working for me. Are you doing this in Zeta chat, is it a room that has a bot?

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