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Someone had trouble getting into my room   Technical Issues /Bugs

Started Aug-21 by heavn; 107 views.
heavn

From: heavn

Aug-21

Hi there gunter!

:)

A chatter private messaged me. I do not know him, but he was genuinely distressed. His nick is, "6686L" of https://profiles.delphiforums.com/6686L

He was having trouble getting into a couple of chat rooms. He said there were no problems with all other rooms. So I had him try to get into mine, and he could not even get my start page to load. He got an error message: "Problem with this page" around 1:20 pm eastern time.

He was using a cell phone. My room is set for Mobile Zeta. I had him go to his "My Preferences" and check Classic and Update to see if that would help.

Because when I use my cell phone I see my room in Zeta format, and I do that in "My Preferences" so I can view it in Classic.

It didn't help. He still doesn't show on my visitor list.

I told him I would ask you to see if tech could help him to get into my room. 40+ Friends
https://forums.delphiforums.com/tc-40splusF

Perhaps tech will have an idea?

He said he would check back later. I told him I wasn't reporting right then, and that you were a business, and it had to be reported and get a work order and takes time. But I see in his profile the time of last visit - he has already checked. Poor guy. :O

Thanks for listening and all, gunter.

:)

from Margie/heavn

In reply toRe: msg 1
gunter

From: gunter

Aug-21

Don't see any reason he wouldn't be able to get into your forum, not just chat, using

https://forums.delphiforums.com/tc-40splusF

Suggest posting here with details and where he is getting the 'problem with this page' which usually indicates he has been locked out. 

Classic/Zeta wouldn't make any difference.

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